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Customs clearing & forwarding agents

M&S Logistics: sea, air and road freight, cleared.

Port to door, one teamShips unloaded, boxes cleared at the gate, trucks rolling. Tap Sea, Air or Road.

Where's it coming from?

Quote in about 60 seconds

What we do

Six boxes. Open one.

Clearing is the job we are known for. Freight, permits and delivery are the rest of the trip, handled by the same team so nothing falls between two companies.

Customs clearing

Imports and exports cleared with SARS. Every line classified, every duty worked out before it is due.

  • SAD500 entries, imports and exports
  • Tariff classification (HS codes)
  • Rebates, refunds and VOCs
  • Bonded and in-transit cargo
Quote clearing

Sea freight

Full containers or a few pallets in a shared box, from any port in the world to Durban, Cape Town or Gqeberha.

  • FCL and LCL
  • Port to port or door to door
  • Reefer and out-of-gauge
  • Exports out of South African ports
Quote sea freight

Air freight

When it cannot wait for a ship. Collected from the supplier, flown, cleared at the airport and on your doorstep.

  • Express and consolidated
  • Airport to airport or door to door
  • Samples, spares and urgent stock
  • Chargeable weight worked out up front
Quote air freight

Road and cross-border

Across South Africa and into the region, with the border paperwork lodged before the truck gets there.

  • Full and part loads
  • Botswana, Zimbabwe, Zambia, Mozambique, Namibia
  • Border clearing and transit bonds
  • Port collections and deliveries
Quote road freight

Permits and compliance

The paperwork that stops a box at the port if it is missing. We check what your goods need before they ship.

  • Customs client codes with SARS
  • ITAC import and export permits
  • NRCS letters of authority
  • Agricultural and port health permits
Ask about permits

Warehousing and delivery

The last mile. Containers unpacked, stock stored and delivered when you are ready for it.

  • Container unpacking
  • Short and long-term storage
  • Distribution and last mile
  • Cargo insurance
Book a delivery

Tap a container to open it. The numbers on the doors are real ISO 6346 codes, check digit and all.

Instant quote request

Build your quote. Watch the label print.

Five quick steps. A real person on the M&S desk prices it and gets back to you, usually the same working day.

What are we moving, and which way?
Where from, where to?
Not sure what this is? See the Incoterms explainer.
Tell us about the cargo
Anything else we should handle?
Where do we send the price?

Live tracking

Where's my stuff? Right here.

Container number, air waybill or M&S reference. We check the number is real before we even look it up.

Demo numbers

Drag to spin

On the board right now

Demo data
RefModeFromToETAStatus

Bookings

Lock in a slot. Get your pass.

Collections, deliveries, container unpacks and a sit-down with the clearing desk. Pick a day, pick a time, done.

Weekends and public holidays are closed.

Time slot

Free tools

Know the numbers before the invoice does.

The three questions every importer asks us. Play with them, then send us the real thing.

Demo rate. Use the SARS rate on the day you clear.
The rate depends on the tariff heading. Clothing often sits at 40-45%, many machines are free.

Indicative only. Customs value in South Africa is the FOB value in rand. VAT on imports is 15% of the customs value plus 10%, plus the duty. Trade agreements (SADC, EU-SADC EPA, AfCFTA), rebates and excise can change the answer. Your clearing agent confirms the real figure on the SAD500.

Paperwork

Paperwork, sorted.

Most delays at the port are a missing document. Here is what we need. Drop your files in and we tick them off.

    Drop invoices, packing lists and bills of lading or tap to choose files Demo Files stay on this device. Nothing is uploaded.

      Who we are

      A family name. A new generation.

      M&S Logistics carries on a family business in clearing and forwarding, now led by director Mikaeel Paraze. The relationships and the know-how stay. What changes is how easy we are to deal with: prices in minutes, tracking on your phone and paperwork you can send from anywhere.

      Global reach

      Agents and carriers at the ports and airports your suppliers ship from.

      Smart solutions

      Duties worked out before the ship lands, documents checked before they are a problem.

      Personal commitment

      One team that knows your account. Call, email or WhatsApp and a person answers.

      Good questions

      Asked a lot.

      Still stuck? Ask the desk.

      What is the difference between a clearing agent and a freight forwarder?

      A freight forwarder books the transport: the ship, the plane, the truck. A clearing agent gets the goods through customs: the declaration to SARS, the duties and the release. M&S does both, so the freight and the paperwork are planned together.

      Do I need to register with SARS to import?

      Yes. Anyone importing commercially needs a customs client number (an importer's code) from SARS. If you do not have one yet, we can help you apply before your first shipment lands.

      How long does customs clearance take?

      When the documents are complete and correct, most entries are released within one to three working days, and many on the day the ship discharges. Most delays come from missing invoices, unclear descriptions or permits nobody knew were needed. That is why we check them early.

      Can you clear cargo that my supplier already shipped?

      Yes. Choose "Customs clearing only" in the quote builder. Send us the bill of lading or air waybill, the invoice and the packing list and we take it from there.

      How is air freight charged?

      On chargeable weight: whichever is higher of the actual weight and the volume weight (length x width x height in cm, divided by 6000). Light, bulky cargo is charged on its size. The quote builder works it out as you type.

      Do you move cargo across borders?

      Yes, by road into neighbouring countries, with the border entries and transit bonds lodged ahead of the truck so it does not sit in the queue waiting for paperwork.

      Talk to us

      Got cargo? Let's move it.

      Director: Mikaeel Paraze
      Monday to Friday, 08:00 to 17:00

      Goes straight to the M&S mailbox. We reply by email or phone.